Terms & Conditions

These Terms and Conditions govern the use of all services, systems, platforms and infrastructure provided by World Business Software Solutions, a division of syhtek software solutions.

These terms apply to:

• All clients
• Businesses
• Users
• Organisations
• Partners

who access, purchase or use any of our:

• Websites
• Software systems
• Ecommerce platforms
• Wholesale systems
• Recycling and buyback systems
• Backend infrastructure
• APIs and integrations

World Business Software Solutions operates as a specialist provider of complete digital business infrastructure for companies in the mobile phones, electronics, wholesale, recycling, distribution and global trading sectors.

By using any of our services, you confirm that:

• You have read and understood these Terms
• You agree to be legally bound by them
• You accept full responsibility for compliance

If you do not agree with any part of these Terms, you must not use our services.

These Terms form a legally binding agreement between your business and World Business Software Solutions.

World Business Software Solutions provides advanced digital systems designed to support real-world business operations in high-volume and competitive environments.

Our services include, but are not limited to:

• Ecommerce platform development (B2B and B2C)
• Wholesale trading systems
• Mobile phone recycling and buyback platforms
• Inventory and stock management systems
• Order management and processing systems
• Business automation tools
• CRM and operational systems
• API integrations and third-party connections
• Server setup and infrastructure configuration
• Custom software development
• Backend system architecture

These systems are built to support businesses that require:

• Fast stock movement
• Real-time pricing control
• High-volume order handling
• Operational efficiency
• Scalable infrastructure

This reflects the needs of serious trading businesses operating in competitive markets.

We provide:

• System development
• Platform setup
• Technical infrastructure
• Business-focused software solutions

We do not operate your business.

We do not manage:

• Your sales
• Your purchasing decisions
• Your pricing strategies
• Your supplier relationships
• Your customer handling

All commercial activity remains fully under your control and responsibility.

We reserve the right to:

• Update systems
• Improve features
• Change system architecture
• Replace components
• Discontinue features where necessary

This may be required for:

• Performance improvements
• Security updates
• Compatibility with new technologies
• Long-term system stability

We are not obligated to maintain outdated versions of systems indefinitely.

Where services include custom development:

• The agreed scope defines what is included
• Any work outside scope is chargeable
• Timelines are estimates, not guarantees

Delays may occur due to:

• Client-side delays
• Scope changes
• Third-party dependencies

Clients must provide:

• Required information
• Feedback
• Approvals

Failure to do so may affect delivery timelines.

Our systems are designed to support business growth, including:

• Increased visibility
• Better stock control
• Improved operations
• Higher efficiency

However, we do not guarantee:

• Sales volume
• Revenue growth
• Customer acquisition
• Profitability

Business performance depends on how the system is used, market conditions, pricing and operational decisions.

Where explicitly agreed, clients may be eligible for a refund within 90 days of system usage. This applies only under defined conditions and does not include:

• Custom work requested outside the agreed scope
• Third-party costs, subscriptions or infrastructure
• Work completed based on client-specific instructions

All refund requests are subject to review and approval.

Our services are designed strictly for serious business use.

By using our services, you confirm that:

• You are operating as a business or commercial entity
• You are not using the system for personal or casual use
• You have genuine commercial intent

Our systems are built for:

• Wholesalers
• Retailers
• Distributors
• Recycling companies
• Import/export businesses
• Online trading businesses

These are high-performance environments where proper system use is critical.

You confirm that:

• You have the legal authority to enter into this agreement
• You are authorised to act on behalf of your business
• Your business complies with applicable laws

If you are acting on behalf of a company, you confirm you are authorised to bind that company legally.

You are fully responsible for ensuring your business complies with all applicable laws and regulations, including:

• Consumer protection laws
• Data protection regulations
• Tax and VAT requirements
• Import and export laws
• Financial and payment regulations

We do not provide legal compliance management.

You must not use our systems for:

• Illegal activities
• Fraudulent transactions
• Misleading customers
• Selling prohibited goods
• Data misuse or abuse

We reserve the right to suspend or terminate access immediately if such activity is detected

Businesses operating in fast-moving industries such as electronics trading must manage:

• Pricing fluctuations
• Stock changes
• Supplier relationships
• Market competition

These risks are part of your business operations.

We provide systems to support you, but we do not take responsibility for commercial risk.

We may require:

• Business verification
• Identity confirmation
• Additional documentation

We reserve the right to:

• Approve or reject access
• Restrict system usage
• Suspend accounts where necessary

Access to World Business Software Solutions platforms may require account creation or secure login credentials.

To access certain systems, clients may be required to:

• Create an account
• Be assigned login credentials
• Receive administrative or user-level access

All accounts are created for business use and remain linked to the client’s organisation.

The client is fully responsible for:

• All activity conducted under their account
• Ensuring account details remain accurate
• Maintaining proper internal access control

Clients are solely responsible for:

• Protecting usernames and passwords
• Restricting access to authorised personnel only
• Preventing unauthorised system usage

This includes:

• Admin panel access
• Hosting dashboards
• Email accounts
• API credentials
• Payment gateway access

We are not responsible for:

• Unauthorised access due to weak passwords
• Security breaches caused by client negligence
• Internal misuse by client staff

Clients must manage:

• Staff permissions
• Role-based access
• System privileges

Failure to properly manage access may result in:

• Data misuse
• Operational errors
• Security risks

We do not monitor or control internal user behaviour within your organisation.

We reserve the right to:

• Monitor system activity for security purposes
• Restrict access if suspicious behaviour is detected
• Temporarily suspend accounts for investigation

This includes:

• Unusual login patterns
• High-risk activity
• Potential breaches

These actions are taken to protect system integrity and all users.

We may suspend or terminate access where:

• Terms are breached
• Security risks are identified
• Illegal activity is suspected
• Payments are overdue

Access restoration is not guaranteed and may depend on:

• Issue resolution
• Client cooperation
• Payment status

World Business Software Solutions is not liable for:

• Loss of access due to client mismanagement
• Security breaches caused by weak credentials
• Data exposure resulting from internal misuse

Clients must operate with proper internal security practices at all times.

Our systems are designed for serious commercial use in high-volume and competitive business environments.

Clients may use our platforms to:

• Manage inventory
• Process orders
• Handle customer data
• Operate ecommerce systems
• Run wholesale and trading operations

All use must be:

• Legal
• Commercially appropriate
• In line with these Terms

You must not:

• Attempt to hack or disrupt systems
• Upload malicious software or code
• Interfere with system infrastructure
• Attempt unauthorised data access
• Use the system for fraudulent activity
• Manipulate pricing or data in a deceptive manner

Any misuse may result in immediate suspension.

Clients must not take actions that could:

• Overload servers
• Disrupt performance
• Affect other users
• Damage infrastructure

This includes:

• Excessive automated requests
• Improper API usage
• Uncontrolled data imports

Our systems are designed for high performance, but usage must remain reasonable.

We reserve the right to:

• Limit usage where necessary
• Restrict abusive activity
• Enforce fair system use

Clients operating in sectors such as electronics trading must maintain:

• Accurate product listings
• Honest pricing
• Clear customer communication

Misuse of systems to mislead customers or manipulate markets is strictly prohibited.

If misuse is identified, we may:

• Suspend access immediately
• Restrict functionality
• Terminate services

No liability will be accepted for business impact resulting from enforcement actions.

World Business Software Solutions provides the system. The client runs the business.

Clients are fully responsible for:

• Running their business operations
• Managing sales and purchasing
• Handling customers
• Setting pricing and margins
• Managing suppliers

We do not take control of business decisions.

Clients must ensure:

• Product data is accurate
• Prices are correct
• Stock levels are updated
• Customer information is properly recorded

Incorrect data may lead to:

• Order issues
• Customer disputes
• Financial loss

We are not responsible for errors caused by incorrect data input.

Clients are responsible for:

• Managing incoming orders
• Processing payments
• Shipping products
• Handling returns and disputes

Our systems facilitate operations but do not execute them.

Our systems may provide pricing tools, automation or analytics.

However, clients remain responsible for:

• Setting pricing strategies
• Managing profit margins
• Responding to market changes

We are not responsible for:

• Pricing errors
• Losses due to incorrect pricing
• Market-related financial outcomes

Clients must ensure:

• Staff are properly trained
• Systems are used correctly
• Internal workflows are managed

We may provide guidance, but operational control remains with the client.

Clients must ensure compliance with:

• Local laws
• International regulations
• Tax obligations
• Data protection laws

We do not act as a legal advisor or compliance authority.

Clients acknowledge that:

• Business operations carry risk
• Market conditions change rapidly
• System usage affects outcomes

We provide tools, not guarantees.

All systems developed by World Business Software Solutions are protected by intellectual property rights.

Unless explicitly agreed otherwise in writing:

• All source code remains our property
• System architecture belongs to us
• Backend logic and structure are proprietary
• Custom frameworks remain owned by us

Clients are granted usage rights, not ownership.

Clients receive a limited, non-transferable license to:

• Use the system for their business
• Operate within agreed scope
• Access features provided

This license does not grant rights to:

• Copy the system
• Resell the software
• Distribute the platform
• Replicate functionality

Clients must not:

• Reverse engineer the system
• Attempt to extract source code
• Rebuild similar platforms using our structure
• Share system access with third parties without approval

Our systems are built using:

• Industry-specific knowledge
• Commercial logic
• Technical architecture developed over years

These are core business assets and must not be misused.

Clients retain ownership of:

• Their product data
• Customer information
• Business content

However, by using our systems, clients grant us the right to:

• Process this data
• Store it within the system
• Use it for operational purposes

Some systems may include third-party tools or libraries.

These remain subject to:

• Their own licenses
• Their own restrictions

Clients must comply with those terms where applicable.

Any misuse of our intellectual property may result in:

• Immediate termination of services
• Legal action
• Financial claims for damages

World Business Software Solutions provides custom-built systems tailored to the operational needs of each client.

All custom development work is based on an agreed scope which may include:

• Features and functionality
• System structure
• Integrations
• Design requirements
• Operational workflows

Only items clearly defined in writing are included in the project.

Anything outside the agreed scope is considered additional work.

Clients must:

• Provide accurate requirements
• Supply content, data and materials
• Respond to communication in a timely manner
• Approve stages of development

Delays caused by the client may result in:

• Extended timelines
• Additional costs
• Project rescheduling

Projects may include a limited number of revisions.

Any request that:

• Changes core functionality
• Expands system logic
• Adds new modules
• Alters integrations

will be treated as a scope change and may require:

• Additional time
• Additional cost
• Revised delivery timelines

All timelines provided are:

• Estimates
• Based on current scope
• Dependent on client cooperation

We do not guarantee exact delivery dates due to:

• Technical complexity
• Third-party dependencies
• Client-side delays

Before final delivery:

• Systems may be tested internally
• Clients may be given access for review

Clients are responsible for:

• Testing functionality
• Reporting issues
• Confirming acceptance

Failure to report issues within a reasonable time may be treated as acceptance.

A project is considered complete when:

• The agreed scope has been delivered
• The system is functional as defined
• Access has been provided to the client

Ongoing changes, improvements or upgrades are not included unless agreed separately.

Projects are not unlimited.

We do not provide:

• Continuous free changes
• Unlimited revisions
• Ongoing development without agreement

All additional work must be formally agreed.

All services provided by World Business Software Solutions are subject to agreed payment terms.

Payments may include:

• Upfront project fees
• Milestone-based payments
• Subscription fees
• Monthly or yearly service charges
• Maintenance or support fees

All payment terms are agreed before work begins.

Clients must:

• Make payments on time
• Follow agreed schedules
• Ensure sufficient funds are available

Failure to pay may result in:

• Service suspension
• Delayed delivery
• Restricted access

If payments are overdue, we reserve the right to:

• Suspend system access
• Disable features
• Pause development work
• Restrict administrative access

Continued non-payment may lead to full termination of services.

Unless otherwise agreed in writing:

• Payments are non-refundable
• Work completed is chargeable
• Time and resources allocated are billable

Where a specific guarantee is offered (such as a defined refund condition), it will apply only under clearly stated terms.

Where agreed, clients may be eligible for a refund within 90 days under specific conditions

This does not apply to:

• Custom work requested outside scope
• Third-party costs
• Infrastructure or setup expenses
• Work already completed based on client instructions

All refund decisions remain subject to review.

Additional costs may arise for:

• Extra features
• Integration work
• Infrastructure upgrades
• Third-party services
• Emergency support

Clients will be informed before such costs are applied.

For international clients:

• Payments may be subject to currency conversion
• Bank charges and transfer fees are the client’s responsibility

We are not responsible for:

• Exchange rate differences
• Payment delays caused by financial institutions

We are not responsible for:

• Financial losses
• Reduced sales
• Business performance issues

Payments are for system development and services, not guaranteed outcomes.

World Business Software Solutions builds systems for high-performance business environments.

We do not guarantee:

• Continuous uptime
• Error-free performance
• Instant system availability

Interruptions may occur due to:

• Maintenance
• Technical issues
• External dependencies

We may perform:

• System updates
• Security patches
• Infrastructure upgrades

This may require temporary downtime.

Emergency updates may be carried out without notice.

System performance depends on:

• Hosting providers
• Cloud services
• Network infrastructure
• Third-party tools

We are not responsible for failures in these services.

Performance may vary based on:

• Server quality
• Traffic levels
• Data volume
• System usage

Clients must ensure their infrastructure supports their business scale.

We are not liable for:

• Loss of orders
• Revenue loss
• Business disruption

Our systems support operations but do not guarantee continuity.

Unless under a managed agreement, clients must:

• Monitor systems
• Identify issues
• Report problems

We do not provide continuous monitoring by default.

Clients must:

• Upgrade servers when needed
• Manage increasing demand
• Plan for growth

Failure to scale may impact system performance.

If covered under a support agreement:

• Monitoring may be included
• Response times may improve

Only agreed services apply.

Our systems often rely on third-party services to function fully.

These may include:

• Payment gateways
• Shipping providers
• Email services
• APIs
• Cloud services
• External software tools

We do not control third-party services.

We are not responsible for:

• Downtime
• API changes
• Service failures
• Account suspensions

Clients are responsible for:

• Creating and maintaining third-party accounts
• Complying with provider terms
• Managing service usage

Integrations depend on third-party systems.

If a provider:

• Changes its API
• Restricts access
• Discontinues service

functionality may be affected.

We are not liable for such changes.

Third-party services may involve:

• Subscription fees
• Usage charges
• Transaction fees

These are the client’s responsibility.

We are not responsible for:

• Payment processing issues
• Email delivery failures
• API disruptions
• Data errors from third-party systems

Clients enter separate agreements with third-party providers.

These relationships are independent of our services.

World Business Software Solutions processes and stores data as part of delivering system functionality. This includes operational business data required for ecommerce, wholesale, recycling and trading systems.

Depending on the system, data may include:

• Product and inventory data
• Customer information
• Order and transaction records
• Supplier and pricing data
• Business analytics and reports
• System logs and operational data

This data is essential for system performance and business operations

Data is processed for:

• System functionality
• Order processing
• Inventory management
• Customer handling
• Platform performance
• Reporting and analytics

We do not use client data for unrelated purposes.

Data may be stored on:

• Cloud servers
• Dedicated hosting environments
• Third-party infrastructure providers

Storage location may vary depending on system setup and client requirements.

We implement reasonable and industry-standard security practices, including:

• Secure server configurations
• Access control systems
• Data handling protocols
• Basic protection against unauthorised access

However, no system is completely secure.

Clients acknowledge that:

• Internet-based systems carry inherent risks
• Security breaches can occur
• External attacks are outside full control

We do not guarantee absolute security of systems or data.

Clients are responsible for:

• Managing access to their systems
• Securing login credentials
• Preventing unauthorised usage
• Monitoring their own systems

Security is a shared responsibility.

Unless covered under a managed agreement:

• Clients are responsible for their own backups
• Backup systems must be maintained by the client
• Data protection measures must be actively managed

We are not responsible for:

• Loss of data due to lack of backups
• Data corruption outside our control
• Third-party storage failures

We are not liable for:

• Data loss
• Data corruption
• Incomplete data recovery

Clients must operate with appropriate backup and recovery strategies.

We may retain data:

• During active service use
• For a limited period after termination

After this period:

• Data may be permanently deleted
• Recovery may not be possible

Clients must export required data before service termination.

Clients are responsible for ensuring:

• Lawful data collection
• Proper customer consent
• Compliance with data protection regulations

We do not act as a data compliance authority.

This section defines the limits of responsibility and liability of World Business Software Solutions.

We are not liable for:

• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Customer loss
• Market-related losses

Our systems support operations but do not control business outcomes.

We are not responsible for:

• System downtime
• Server outages
• Technical failures
• Integration issues

This includes any impact on:

• Orders
• Customer communication
• Business operations

We are not liable for:

• Payment gateway issues
• Hosting failures
• API disruptions
• External service downtime

These are outside our control.

We are not responsible for:

• Data loss
• Data corruption
• Incorrect data usage

Clients must manage their own data practices.

We are not responsible for:

• Pricing decisions
• Purchasing decisions
• Supplier relationships
• Business strategy

All commercial decisions remain with the client.

We are not liable for:

• Indirect damages
• Consequential losses
• Losses that arise as a secondary effect

This applies regardless of how the loss occurs.

Where liability cannot be excluded by law, our maximum liability is limited to:

• The total amount paid by the client for the service

This applies to any claim arising from use of our services.

Clients use our systems at their own risk.

They acknowledge that:

• Business environments are unpredictable
• Systems support operations but do not eliminate risk

All services, systems and platforms provided by World Business Software Solutions are delivered on an “as is” and “as available” basis.

We do not provide any warranties, express or implied, including but not limited to:

• Fitness for a particular purpose
• Uninterrupted system operation
• Error-free functionality
• Compatibility with all external systems

Clients acknowledge that:

• Software systems may contain limitations
• Performance may vary based on usage and environment
• External dependencies affect system behaviour

Use of our systems is entirely at the client’s own risk.

World Business Software Solutions provides system development, platform infrastructure and technical setup. However, unless explicitly agreed under a paid maintenance or managed service contract, we do not take responsibility for the ongoing management, renewal or monitoring of third-party services or external infrastructure used by the client’s business.

This includes, but is not limited to:

• Domain name registrations and renewals
• Web hosting services and server subscriptions
• Cloud infrastructure services
• SSL certificates and security layers
• Email hosting, business email accounts and exchange servers
• Password management and access credentials
• Cloudflare or similar CDN and DNS services
• Payment gateways and merchant service providers
• Third-party APIs and system integrations
• SEO tools, subscriptions and ranking services
• Software licenses and external platform subscriptions
• Backup systems not managed directly by us

The client is solely responsible for ensuring that all services requiring renewal are:

• Paid on time
• Actively maintained
• Not allowed to expire

Failure to renew any service may result in:

• Website downtime
• Loss of domain ownership
• Suspension of email services
• Loss of data
• Disruption to business operations

World Business Software Solutions is not liable for any loss, damage or disruption caused by expired or unpaid services.

Clients are fully responsible for:

• Storing and securing all passwords
• Managing access to systems and accounts
• Preventing unauthorised access

We are not responsible for:

• Lost or forgotten passwords
• Security breaches due to weak password practices
• Unauthorised access caused by client-side negligence

Unless covered under an active maintenance or managed hosting agreement, clients are responsible for:

• Maintaining their own backups
• Monitoring their data
• Ensuring data safety across third-party systems

We are not liable for:

• Data loss due to expired services
• Server failures outside our control
• Third-party system issues
• Client mismanagement of systems

All payment gateways, merchant accounts and financial processing systems are managed by third-party providers.

Clients are responsible for:

• Maintaining active accounts
• Ensuring compliance with provider requirements
• Monitoring transactions and payment flows

We are not responsible for:

• Payment failures
• Account suspensions
• Funds being held or delayed by providers

If the client is actively subscribed to a formal maintenance, support or managed services agreement with World Business Software Solutions, then specific responsibilities may be handled by us as defined in that agreement.

Only services clearly listed in a written agreement will be covered.

Under no circumstances should the client assume that World Business Software Solutions is responsible for:

• Renewing services
• Monitoring expiry dates
• Managing third-party accounts
• Maintaining external systems

Unless explicitly agreed in writing, all such responsibilities remain with the client.

We reserve the right to suspend or terminate services where necessary.

Services may be suspended if:

• Terms are breached
• Payments are overdue
• Security risks are identified
• Misuse of systems occurs
• Illegal activity is detected

We may suspend access immediately without notice where:

• There is a security threat
• System integrity is at risk
• Legal issues arise

Services may be terminated:

• By us for breach of terms
• By the client with notice (where applicable)

Termination may result in:

• Loss of access
• Service shutdown
• Data restrictions

After termination:

• Access to systems may be removed
• Data may be available for a limited time
• Retrieval may require additional fees

We are not responsible for long-term data storage after termination.

We are not liable for:

• Business disruption after termination
• Loss of access
• Data loss if not retrieved in time

Reactivation of services is not guaranteed.

It may require:

• Payment of outstanding fees
• New agreements
• Technical reconfiguration

World Business Software Solutions operates globally and supports businesses across multiple regions.

Clients may use systems across different countries and markets.

This includes:

• Multi-country ecommerce
• Global trading operations
• Cross-border transactions

Data may be processed or stored in different jurisdictions.

Clients acknowledge that:

• Data protection laws vary by region
• International transfers may occur

Clients are responsible for:

• Complying with local laws
• Managing international regulations
• Handling cross-border tax and legal requirements

We are not responsible for:

• Legal conflicts between jurisdictions
• Regulatory differences
• Compliance failures by the client

Both parties agree to maintain confidentiality.

This includes:

• Business processes
• System structures
• Pricing and agreements
• Technical architecture

Confidential information must not be:

• Shared with third parties
• Used outside intended purpose

Confidentiality does not apply where:

• Information is publicly available
• Disclosure is required by law

Confidentiality obligations continue even after termination of services.

We may provide support and guidance as part of our services.

Support may include:

• Technical assistance
• System guidance
• Training sessions

Support does not include:

• Running your business
• Making business decisions
• Managing operations

Any advice provided is:

• General guidance
• Not legally binding
• Not guaranteed to produce results

Only services agreed in writing are included.

Additional support may be chargeable.

Use of our services does not create:

• A partnership
• A joint venture
• An agency relationship

Clients operate as independent businesses.

We are not liable for failure or delay caused by events beyond our control.

This includes:

• Natural disasters
• Cyber attacks
• Government actions
• Infrastructure failures
• War or civil unrest

Such events may affect:

• System availability
• Service delivery
• Response times

We are not responsible for losses caused by such events.

We may update these Terms at any time.

Updates may be made due to:

• Legal requirements
• Service changes
• Operational improvements

Continued use of services means acceptance of updated Terms.

These Terms are governed by applicable international commercial laws and any jurisdiction defined in the service agreement.

For all enquiries:

World Business Software Solutions
A Division of syhtek software solutions

Official contact details will be provided through company communication channels.

All official communication must be made through approved company channels.

Clients are responsible for:

• Providing accurate contact details
• Monitoring communication from our team

We are not responsible for missed communication due to:

• Incorrect contact information
• Unread emails or messages

These Terms are designed for serious businesses operating in competitive, high-volume environments.

Our systems are built to support:

• Stock control
• Pricing management
• Order processing
• Business growth

However:

• We provide systems, not business guarantees
• Clients remain responsible for operations
• Proper management is essential for success